Reaching Diverse Audiences with Virtual Reference and Instruction A Practical Guide for Librarians

Reaching Diverse Audiences with Virtual Reference and Instruction: A Practical Guide for Librarians is designed to help new and experienced librarians with practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship.

Just as today’s library users come from different backgrounds and experiences, and range from the tech-averse to internet-savvy, there’s no one-size-fits all method for effectively teaching information literacy or providing reference and research assistance!

The guidebook aims to provide a range of options that can be adapted for your community’s needs, and includes advice for reaching many kinds of learners with virtual technologies for reference and instruction.